Current dispatch times (the time it takes from you placing an order to us sending it):
Face Masks: 1-3 business day
Sensory Products: 3-5 business days
Activewear: 7-14 business days
(business days = Monday to Friday)
|UK Tracked Post - Activewear & Sensory Products||£4.00|
Europe & Worldwide - All Products:
|Air Mail Standard||£9.00|
SHIPPING TIMES (estimated) & Taxes:
Due to the Corona Virus Pandemic we can no longer offer any delivery time guarantees. Postal services around the world are continuing to operate but under immense pressure and there are stricter Customs checks in place. So please be patient.
Usual Shipping times (pre-pandemic):
3-5 days Europe / 7-10 days Rest of the World
Any customs duty, import taxes and surcharges are the responsibility of the recipient. Please check with your local Customs & Excise unit for further information.
Non Receipt of Order:
Please notify us if you have not received your order within 14 days if you are in the UK and 21 days if you are outside the UK. We will then investigate and if necessary send a replacement order.
If you instruct us to put a note on the package saying the package can be left in a specific place etc, we are happy to do so, but we will not entertain any claims for non delivery.
All our orders are dispatched under plain cover with only our return address details on the packet. The contents of the packet are not visible through the mailing mags we use.