Filter for Halcyon Blue Face Masks - Washable & Reusable
Filter for Halcyon Blue Face Masks - Washable & Reusable
Filter for Halcyon Blue Face Masks - Washable & Reusable
Filter for Halcyon Blue Face Masks - Washable & Reusable

Antimicrobial Filter for Face Masks - Washable & Reusable

FM-FILTER

Regular price £1.20
/
Tax included. Shipping calculated at checkout.

This special face mask filter is made from a very special fabric for exceptional filtration and easy breatheability.

The filter is treated with a special antimicrobial Silver Ion treatment. This restricts bacteria growth in the fabric that causes unpleasant odours caused by sweating, which keeps the mask fresh and pleasant to wear. However, the main benefit is that 99.9% of all bacteria is killed during the wash cycle, even at low temperature - for this reason the treatment is widely used in medical garments.

We recommend buying at least 2 filters - wash one wear one!

Filter size: length: 15cm x height 11.5cm

One filter per sealed polybag.

These are not medical grade filters and should only be fitted to non-medical face masks.

Made in Britain

Care Guide

- Remove the filter from the mask before washing.

- Hand wash in warm water using a soap or detergent and then rinse out thoroughly in fresh clean water. If you prefer to machine wash then keep the temperature to a maximum of 40 degrees C and use a good detergent.

- DO NOT wring or twist to dry. Ideally hang it and allow it to drip dry naturally. Can be tumble dried on a medium setting.

- Cleaning your mask filter won’t change a thing if you don’t store it properly. Once you have a clean filter, put it in a closed plastic container or a new plastic bag by itself.

- If you want to go the extra mile, write or stick a note with details about when you last cleaned the filter and the method you used. This will prevent cross-contamination and you’ll be able to tell for sure if the mask is safe to use or not.

Returns & Exchanges

We regret we are unable to offer any refund or exchanges for face mask filters unless they are faulty or the packet has not been opened at all.

Dispatch

Please check our shipping page for current delivery times.

All orders are dispatched from our UK factory.

We take great care in the manufacture of our products, but they are made by
humans, with the help of machines!

We take great care to select fabrics that are hard wearing and do not fade easily in the sun.

In the unlikely event an item is faulty please return it for a refund or replacement within 12 months from the original date of purchase.

This guarantee does not cover garments that have been stained, misused or faded due to not following the care instructions carefully.

In the unlikely event an item is faulty please use the returns form to make a return under this guarantee.

As we make most of our products in-house please allow up to 5 working days from placing your order for dispatch.

UK:

UK Tracked Post - Activewear & Sensory Products £4.00
Face Masks £1.50
Free delivery on orders over £50.00 £0.00
Local Collection / Delivery £0.00


Europe & Worldwide - All Products:

Worldwide Shipping (including the EU) - all products From £9.00

SHIPPING TIMES (estimated) & Taxes:

Due to the Corona Virus Pandemic we can no longer offer any delivery time guarantees. Postal services around the world are continuing to operate but under immense pressure and there are stricter Customs checks in place. So please be patient.

Usual Shipping times (pre-pandemic):
3-5 days Europe / 7-10 days Rest of the World

Orders shipped outside the UK (including the Channel Islands) are UK VAT free.

Any local VAT, customs duty, import taxes and any surcharges are the responsibility of the recipient. Please check with your countries Customs & Excise unit for further information.

Non Receipt of Order:

Please notify us if you have not received your order within 14 days if you are in the UK and 21 days if you are outside the UK. We will then investigate and if necessary send a replacement order.

If you instruct us to put a note on the package saying the package can be left in a specific place etc, we are happy to do so, but we will not entertain any claims for non delivery.

Other Information:

All our orders are dispatched under plain cover with only our return address details on the packet. The contents of the packet are not visible through the mailing mags we use.

We are very proud of the quality of our products and our high level of customer service. If you are not happy with your purchase please return it to us for an exchange or no quibble refund.

We regret we are unable to offer any refund or exchanges for face masks unless they are faulty or the packet has not been opened at all.

How to return your items:


Please complete the returns form below. If possible please print off a copy of the submission email and send with the returns.

You are liable for the cost of returning goods to us.

Custom and bespoke order are not eligible for a refund or exchange.

If you want to make an exchange and the replacement item is more expensive you will need to place a new order for this item and we will refund the returned item, or you can put your payment details on the returns form. If you prefer you can call us with your credit card details so we can process the extra payment.

Returns from outside the United Kingdom:

If you are returning a parcel from outside the United Kingdom please put the description on the Customs sticker as "Unsuitable / Faulty goods returned to retailer" (see the example below) with a zero value and then the post office will not charge us import duty. If we become liable for import duty we will refuse the package, and the postal service will return it to you to start the whole process again.

Customs label example

 

If you need an urgent exchange:

Please contact us first to ensure we have the item in stock and can get it to you in time. The quickest way to make an exchange is to place a new order and return the unwanted item for a refund.

Please return items to:

Halcyon Blue Returns
Hay Barn
Old Park Farm
Old Park Lane
Bosham
West Sussex
PO18 8EX
United Kingdom

 

IMPORTANT NOTES ABOUT RETURNING ITEMS:

1) Any returns that have been worn, damaged or had any of the tags removed will not be refunded or exchanged and will be sent back to you.

2) When returning items please take the time to return them in the condition you received them in. Garments that have been returned smelling of cigarette smoke or perfume etc, or badly creased from being simply stuffed into bags, will not be refunded, and will be returned back to you in the same condition.

3) Please return any items for exchange or refund within 30 days from date of receipt for UK customers and 60 days for customers in all other countries.

4) If you require an exchange we will not charge you shipping. The goods will be sent by second class post within the UK. International exchanges will be sent by standard airmail. If you require a different method of shipment this will be charged at the extra cost. Please see our SHIPPING INFORMATION page for the different methods available.

6) The standard shipping method for UK orders is Second Class. If you paid for a different shipping method this cost is NOT refundable. Air Mail costs are also not refundable.

7) You are liable for the cost of returning goods to us. We strongly advise that you insure the goods and get proof of posting in case of loss or damage.

If you need more help or information please contact us.

Your statutory rights remain unaffected: Your rights to return goods are protected under the EU Distance Selling Directive which can be found by CLICKING HERE or by typing this address in your web browser: http://www.hmso.gov.uk/si/si2000/20002334.htm

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Customer Reviews

Based on 2 reviews
100%
(2)
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M
Margaret W. (Ashton-under-Lyne, GB)
Fantastic product

A great product. Really well made and fits perfectly. Also washes very well.

S
Steve S. (Royal Tunbridge Wells, GB)
Excellent service

Very quick delivery, items as expected.

Customer Reviews

Based on 2 reviews
100%
(2)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
M
Margaret W. (Ashton-under-Lyne, GB)
Fantastic product

A great product. Really well made and fits perfectly. Also washes very well.

S
Steve S. (Royal Tunbridge Wells, GB)
Excellent service

Very quick delivery, items as expected.